Privacy Policy

Effective Date: 24th March 2025 (Updated). 
Sand Society ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.sandsociety.com (the "Site"), or interact with our services.

1. Information We Collect
We may collect the following types of personal information when you visit our Site or make a purchase:

• Personal Identifiers: Name, email address, phone number, and shipping/billing address.
• Payment Information: Credit card details and other payment details (processed securely by third-party payment providers).
• Order Information: Details related to your purchases and transaction history.
• Device and Usage Information: IP address, browser type, and browsing behaviour on our Site.
• Marketing Preferences: Your preferences for receiving marketing communications.
  
  

2. How We Use Your Information
We use the collected information to:

• Process and fulfil your orders, including shipping and returns.
• Improve your shopping experience and provide customer support.
• Communicate with you regarding your orders, promotions, and updates.
• Improve our website functionality and personalize content.
• Prevent fraud, protect our business, and comply with legal obligations.
  
  

3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following cases:

• Service Providers: Payment processors, shipping companies, and customer support providers.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.
  
  

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. These help us understand browsing behaviour and improve our services. You can manage cookie preferences through your browser settings.

5. Your Rights & Choices
Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing emails (you can unsubscribe at any time).
• Restrict or object to certain data processing activities.
  
  

6. Data Security
We implement security measures to protect your personal information. However, no online data transmission is entirely secure. We encourage you to take precautions when sharing personal data online.

7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@sandsociety.com.au

By using our Site, you agree to the terms outlined in this Privacy Policy.